Supported PDFs, PNGs, and JPGs are opened and processed in the browser workflow.
Commercial policy
Refunds and cancellation
Free basics are available before purchase, and the launch paid option is a one-time Local License. The policy below is meant to keep payment expectations clear and avoid subscription surprises.
Start basic local import, page edits, and exports without a PrivateLocalPDF login.
Basic local PDF exports are not branded or held behind a watermark.
The Local License handoff uses license metadata, not PDF bytes or document-derived data.
Cancellation
The Local License is a one-time purchase, so there is no recurring PrivateLocalPDF subscription to cancel. Reset To Free only clears the local browser entitlement state; it does not cancel or refund a completed purchase.
Refund eligibility
- Duplicate purchases of the same Local License.
- Accidental purchases reported within 14 days before meaningful paid use.
- Payment or activation failures that support cannot resolve.
- Launch checkout errors that charge for the wrong PrivateLocalPDF product or price.
How to request a refund
Email support@privatelocalpdf.com with the payment receipt id, purchase email if applicable, and a short description of the issue. Do not attach PDFs or include filenames, document text, personal identifiers, screenshots of document pages, or other sensitive document contents.
If a refund is approved, the related Local License may be disabled. Payment provider refund timing can vary after approval.
Free basics remain available
Refund decisions do not remove access to free browser-local basics. Basic import, page edits, and watermark-free export should remain available without a PrivateLocalPDF account.